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Web Scripts :: Java :: Java Applications :: Customer Support
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Cerberus LiveHelp
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Cerberus LiveHelp allows you to watch visitors on all your web sites in real-time. Bring life to your website! Discover where your traffic is coming from, improve frequently viewed pages and navigation paths, initiate a chat with visitors in real-time and quickly respond to customer chat requests. Your customers don't need anything to chat but their standard web browser. Includes a built-in spell checker, an embedded Cerberus Helpdesk knowledge base, powerful reporting, transcripts, invite functionality, system tray notification and much more. PHP/MySQL back-end, Java staff interface, HTML/Javascript customer interface.
Hits: 60 Rating: 0.00 Votes: 0
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Category: Java :: Java Applications :: Customer Support
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2.
rap-X
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rap-X improves the signal to noise ratio of customer support by linking help desk functionality with sales & marketing. Services provided include: web based customer support; news distribution; customer surveys; collaborative procurement proposals. Web based. Delivered as a hosted application or as a downloadable product. Multi-lingual support. Price is linked to usage.
Hits: 47 Rating: 0.00 Votes: 0
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Category: Java :: Java Applications :: Customer Support
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